Our Bio-Pilixin® Hairline Booster, Bio-Pilixin® Hair Activation Serum, Bio-Pilixin® Eyelash Growth Serum, and any hair growth bundles including these products are eligible for the 150-Day Money-Back Guarantee.

Yes. You can switch between any hair growth bundle and the individual Bio-Pilixin® Activation Serum (or vice versa) during the 150-day period. The refund will apply to the qualifying items included in your bundle.

While our shampoo and conditioner help support scalp health and enhance results, they are not designed to directly promote hair growth — that’s the primary function of the Bio-Pilixin® serum and booster products.

No. The guarantee only applies to up to five months’ worth of products used over a 150-day consecutive period. Claims made after this timeframe will not be eligible.

Once your claim is approved, refunds are processed via your original payment method, typically within 1–2 business days. If you used an alternative payment method, processing may take slightly longer.

Take photos from the same angle, distance, and lighting each month. Keep your hair in a similar texture (wet or dry) and ensure each image has a timestamp or date for verification.

Please take monthly photos throughout your journey whenever possible. If you’re missing one or two, you can use an older photo as your “before” and a recent one as your “after.” However, photo documentation is required to process your claim.

To qualify, you must:

• Use your product daily for 150 consecutive days.
  
• Document your progress with monthly photos.
  
• Submit your claim within four months after completing the 150 days.
  
• Understand that up to five routines (or products) are covered by the guarantee.
  
• Only use eligible Bio-Pilixin® products or bundles purchased directly from our official store.
  

If you meet these conditions and still haven’t seen results, you can submit your claim here.